Working at Medgate

We are the leading telemedicine company that aims to provide accessible healthcare to all Filipinos. Be part of our team and help us achieve our vision. Apply now!

Jobs

Summary of advantages

Innovative company
Varied responsibilities
Flexible job options and part-time work
Career options

Jobs

Physician

Makati Philippines

Full time / Part time

Education and Work Experience:
Is a duly-licensed physician who passed the Philippine Medical Licensure examinations with at least 2 years experience in clinical or hospital practice
Skills :
Computer literate, fluent in English & Filipino with clear speaking voice
Others:
Is currently practicing in the Philippines.

Primary Responsibilities:
1. Willing to undergo training prior to actual duty
2. Must follow set guidelines patterned after Medgate Switzerland based on CPGs that are applicable for local setting
3. Willing to work in an office setting on a 40-hour/week schedule for full-time (for 24/7 work schedule) or on a selected fixed schedule for a part-time with a minimum requirement of 4 hours duty
4. Receives teleconsultations during duty shifts
5. Part time GPs: willing to be on call in case someone is unable to come in for work

Exceptions:
The following General Practitioners will not be eligible for a slot in the roster of Medical Staff:
1. Physicians who are currently undergoing their Residency Training Program
2. Physicians who are presently connected with another telemedicine company in the country

Full-time/Part-time: Specialist	Part-time: Subspecialist
Family Medicine	Allergology
Internal Medicine	Cardiology
Industrial/Occupational Medicine	Endocrinology
Pediatrics	Gastroenterology
ENT-HNS	Immunology/Rheumotology
Geriatrics	Nephrology
OB-GYNE	Neurology
Opthalmology	Psychiatry
Dermatology	Pulmonology
General Surgery
Radiology-Ultrasonology

Education and Work Experience:
1. Is a duly-licensed Physician who passed the Philippine Medical Licensure Examinations with up to date PRC license
2. Has completed his/her Residency Training with or without Fellowship training
3. Either a new graduate of a residency training program (with certificate of completion), a diplomate, or a fellow of his/her own specialty society (with Board Certificate)
4. Is willing to undergo hands-on training prior to actual duty

Skills:
Computer literate; fluent in English & Filipino with clear speaking voice

Primary Responsibility:
Willing to work in an office setting on a specific duty schedule for Medgate Philippines in a week (minimum of 4 hrs duty for part time specialist and 40 hours per week duty)

**Exception/s:
The following Specialists/Subspecialists will be ineligible for a slot in the roster of Medical Staff:
Physicians who are presently connected with another telemedicine company in the country

Makati Philippines

Full time

Minimum Qualifications
• Bachelor's Degree in Nursing/ Psychology/ Medicine or other Medical Allied courses (License is not required but an advantage)
• At least one (1) year work experience specialized in Healthcare Services/ Medical Support and Assistant/ Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required
• Excellent written and verbal communication skills (clear and articulate)
• Computer literate
• Must be willing to undergo training (telemedicine program) prior to actual duty
• Must be willing to work full-time on an 8-hr shifting schedule (24/7 operations)
• Amenable to work in Makati City
• Fresh graduates are encouraged to apply
• Who can speak fluently in Bisaya/Cebuana Dialect is an advantage

• Inform the patient about Medgate services, products and partner clients
• Follow communication procedures, guidelines and policies, meeting Medgate standards
• Does proper triaging of patients
• Handles member’s medical or non-medical concerns
• Records patient’s personal data in the Patient Management System (PMS)
• Monitor and responds to all messages and callback requests from different touchpoints

Client Engagement Assistant

Makati Philippines

Full time

Minimum Qualifications:
• Bachelor's / College Degree in Business Studies/ Administration/ Management, or equivalent business experience,
• At least 1-2 years working in a customer service, client management and similar work environment.
• Adept in MS office software, presentation and analytical skills. Comfortable in English written and verbal communication. Client management skills a plus.
• Others: On call during weekends, holidays. Willing to travel on short notice. Knows how to drive with a valid drivers’ license
• Willing to be assigned on a night shift duty

Duties and Responsibilities:
• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/ quarterly initiatives to internal and external stakeholders.
• Identify new business with existing clients and/or areas of improvement.
• Forecast and track key account metrics (e.g. service level agreements, utilization reports)
• Prepare pertinent accounts reports.
• Assist with challenging client requests or issue escalations as needed.
• Arrange and conduct orientations and roadshows.
• Assist operations in the capacity of a TMA as needed.

Makati Philippines

Full time

Minimum Qualifications:
• Candidate must possess at least Bachelor's/College Degree in any field.
• No work experience required. Fresh graduates are encouraged to apply.
• Good written and verbal communications skills (clear and articulate)
• Computer literate
• Willing to work full-time on an 8-hr shifting schedule (24/7 business operations)
• Has a strong grasp of the Medgate Admin culture (Proactive, Results Oriented and Committed)
• Has the ability to take a variety of actions to fully comprehend, meet a customer’s needs and achieve total customer satisfaction
• Responds to customers with an appropriate level of urgency
• Demonstrates effective listening skills.

Duties and Responsibilities:
• Responsible in answering queries on the following touchpoints:
o Facebook Messenger
o Instagram Direct Messages
o Mobile Application
• Monitor drop calls via email and endorse to Medical Operations for outbound call (OBC)
• Check daily business email and forward to concerned Department
• Monitor business email addresses and check if all medical queries have been called back
• Monitor SMS callback requests and endorse to Medical Operations for OBC
• Handle voice recordings from Steerage project
• Generate LOA for Generali patients endorsed by Medical Operations and send to corresponding patient
• Send post consultation survey to endorsed patient by Medical Operations

Makati Philippines

Full time

Minimum Qualifications:
• Candidate must possess at least Bachelor's/College Degree in Information Technology/Computer Science/Web Design/Art/Creative Multimedia or equivalent.
• At least two (2) years working experience specialized in Arts/Creative/Graphics Design
• Experience in Graphic Designing with the use of Photoshop Creative Suite
• Experience in Web Design:
o JavaScript
o jQuery
o CSS
o HTML
o HTML5 is a plus
• Knowledgeable on UX Design (web and mobile)
• Good written communication skills, creative, strategic
• Amenable to work in Makati City

Duties and Responsibilities:
• Conceptualization and design of Marketing materials
• Create simple yet artistic web and mobile designs to attract new customers and partners
• Incorporate latest web designs and development trends
• Recommend strategies to the organization in terms of web and mobile application.

Makati Philippines

Full time

Minimum Qualifications:
• Candidate must possess at least a Bachelor's/College Degree in Information Technology/Computer Science/Web Design/Art/Creative Multimedia or equivalent.
• At least two (2) years working experience specialized in Arts/Creative/Graphics Design
• Experience in Web Design:
o JavaScript
o jQuery
o CSS
o HTML
o HTML5

• Experience with web languages or frameworks, an advantage:
o knockoutJS
o AngualrJS
o Kendo UI
o Bootstrap, etc.
• Good Written Communication Skills, Creative, Strategic
• Amenable to work in Makati City
• Experience in object-oriented programming (OOP), such as .NET or Java
• Knowledgeable on UX Design

Duties and Responsibilities:
• Conceptualize, design and brand our software; improve existing software, such as website, mobile application or internal tools
• Design of User Interfaces
• Responsible for Testing and Bug Fixing
• Create simple yet artistic web designs and user-friendly navigation structures to attract new customers and partners
• Incorporate latest web designs and development trends
• Work closely with Marketing Department and other members of the Development Team to ensure timely compliance of deliverables

Makati Philippines

Full time

Minimum Qualifications:
• Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent.
• Microsoft Certified Solutions Associate (MCSA) is a plus
• Must have at least five (5) years of working experience as Microsoft SQL Database Administrator is required for this position
• Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in IT/Computer - Network/System/Database Admin or equivalent
• Exceptional knowledge in SQL queries
• Working experience with database cluster and in Microsoft Power BI, SSRS or equivalent reporting services
• Good communication skills in English and Tagalog
• Must be willing to work on a shifting schedule
• Amenable to work in Makati area

Duties and Responsibilities:
• Microsoft SQL Database Administration: Set up and maintain databases in different environments (Dev, UAT, Production).
• Database Backups: Set up and maintain database backups.
• SQL Server Optimization: Analyze and configure the SQL server for an optimal server health.
• SQL Jobs: Set up and maintain SQL jobs such as maintenance plans, backups, etc.
• Assist the Business Intelligence and the Marketing and Communications teams with their BI and reporting tasks
• Create and maintain project status reports, coordinate project schedules and manage project meetings
• Assist the software development team and the support team in optimizing SQL queries, views and stored procedures
• Conceptualize and execute data recovery and database clustering tasks

Makati Philippines

Full time

Minimum Qualifications
• Bachelor's/ College Degree graduate of Computer Science or Engineering/Information Technology/Business Management or equivalent
• At least 3 years of relevant IT project management experience preferably in medical environment
• Project Management Professional (PMP) certification is a plus
• Excellent communication skills both written and verbal
• Outstanding people management and customer service skills

Job Description
• Identify and analyze project requirements with the stakeholders and end users of software projects, define project scope and deliverables.
• Manage software developers to adhere to project plan and schedule. Plan and control the timelines of the projects.
• Plan and control the workload of the developers.
• Create and maintain project status reports, coordinate project schedules and manage project meetings.
• Identify upcoming risks during projects and inform stakeholders about potential solutions.
• Perform software quality control, to meet client expectations.
• Ensure that trainings are being hold with the support team and the end users.
• Work in a flexible, rapidly changing environment with short project lifecycles.
• Assist the IT Manager in meetings with Doctors, Telemedical Assistants (TMAs), business members and external 3rd parties for requirements elicitation.

PLACEHOLDER FOR ADS

Send your application at

jobs@medgatephilippines.com

Name

Contact Number

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Jobs applied for

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Jobs

Physician

Makati Philippines

Telemedical Assistant

Makati Philippines

Client Engagement Assistant

Makati Philippines

Customer Service Representative

Makati Philippines

Graphic Designer

Makati Philippines

Web Designer

Makati Philippines

Microsoft SQL Server Database Administrator

Makati Philippines

IT Project Manager

Makati Philippines

Send your application at