Virtual Doctor

Makati Philippines

Part time

Minimum Qualifications:

• Duly licensed Physician with valid PRC license
• Completed residency training; certified Diplomates and Fellows an advantage
• For General Practitioners, must have at least five (5) years clinical experience
• Willing to undergo training for telemedicine program
• Willing to cater general medicine cases
• Willing to render a minimum of 24 hours per week schedule
• Willing to render duties in Makati office but may be given an opportunity to work from home
• Computer literate
• Excellent communications skills in both English and Filipino. Mandarin speaking an advantage

Duties and Responsibilities:

• Telemedical consultations for the patients of Medgate, in conjunction with internal standardized medical guidelines;
• Management and documentation of patient data with a fully optimized electronic patient record system;
• High level of communication between the medical specialties with sophisticated internal as well as external referral pattern to ensure process quality of medical consultation;
• Active promotion of telemedical skills with telemedicine as a new and evolving medical specialty.

TELEMEDICAL ASSISTANT

Primary Responsibilities:

• inform the patient about Medgate services, products and partner clients.
• Follow communication procedures, guidelines and policies, meeting Medgate standards
• Does proper triaging of patients
• Handles member's medical or non Medical concerns
• Records patient's personal data in the Patient Management System(PMS)
• Monitor and respond to all messages and callback requests from different touchpoints

Minimum Qualifications

• Graduate of any 4-year course preferably Nursing/Psychology or other Medical Allied Courses(License is not required but an advantage)
• At least six months work experience in a Hospital/ Clinic/ Diagnostic Center/ Customer Service, but not required.
• Computer literate
• Must be willing to undergo training (telemedicine program) prior to actual duty
• Must be willing to work full-time on an 8-hr shifting schedule (24/7 operations)
• Amenable to work in Makati City